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Kerasilk Specialist Redensifying Scalp Serum 100mL
A highly effective serum infused with Biomimetic Silk, Ectoin & T-Flavanone. Our 100 % vegan* formula protects from hereditary
hair loss, strengthens the roots and redensifi es for long-lasting thicker and denser hair.
*no animal-derived ingredients
$60.00
Details & How to Use
Shipping
At Cabelo, we’re committed to delivering your favourite hair care products quickly and reliably across Canada.
🚚 Delivery Options
We ship orders via UPS Standard or Canada Post, depending on your location. Rural areas and P.O. Boxes will be serviced through Canada Post to ensure smooth delivery.
🕒 Processing & Delivery Times
- 1–3 business days
- Typically 1–2 business days once shipped
(Orders placed on weekends or holidays will be processed the next business day.)
🎁 Free Shipping
Enjoy FREE shipping on all orders over $100 CAD (before tax) anywhere in Canada.
💳 Shipping Costs
Shipping costs are automatically calculated at checkout and are based on your delivery address and selected shipping method.
📦 Order Tracking
Once your order ships, you’ll receive a confirmation email with a tracking number so you can follow your order every step of the way.
❗ Delivery Issues
If your package arrives damaged, delayed, or is lost:
- Submit a claim with the shipping carrier (UPS or Canada Post).
- support@cabelo.ca with your order number and issue details — we’re here to help resolve it.
📭 Refused or Unclaimed Orders
- Refused deliveries are subject to a 15% restocking fee. Shipping charges are non-refundable.
- Unclaimed packages returned to us after 10 business days will be refunded minus all shipping costs.
🔄 Out-of-Stock Items
If an item in your order is unexpectedly out of stock, we’ll contact you with an updated timeline or refund options.
Return Policy
🔁 Returns & Exchanges
We want you to love what you ordered — but if something isn’t quite right, we’re happy to help.
📅 Return Window
You can request a return or exchange within 14 days of receiving your order.
✅ What’s Eligible for Return?
- unused, in original packaging, and in sellable condition.
- final sale items, gift cards, and electrical products (e.g. hot tools) are not returnable.
(For defective electronics, manufacturer warranties may apply.)
🛍️ How to Start a Return
Email us at support@cabelo.ca with:
- Your full name
- Order Number
- Reason for Return
If your return is approved, we’ll provide you with a prepaid Canada Post return label.
💸 Return Shipping Fee
A $9.99 return shipping fee will be deducted from your refund unless the product is defective or the return is due to a shipping error.
⚠️ Defective or Incorrect Items
If you received a damaged or incorrect product, we’ll replace it at no extra cost. Contact us within 7 days of receiving your order with photos and your order number.
💳 Refunds
Once we receive and inspect your returned item, refunds are processed within 5 business days and applied to your original payment method.
🔁 Exchanges
We gladly exchange items that are defective or sent in error. Email us and we’ll make it right.
💬 Need Help?
Whether you’re tracking an order, arranging a return, or have questions about our products, we’re always here for you.
📧 support@cabelo.ca
📍 Cabelo – 98 Broadway, Orangeville, ON L9W 1J9
🌐 Book online or shop with us at cabelo.ca
