
Kerasilk Essential Volumizing Shampoo
A fortifying, gentle cleansing shampoo infused with Biomimetic Silk and Blue Lotus Extract.
Our 100% vegan* formula provides the perfect foundation for a voluminous, strengthened hair feel while leaving hair soft, manageable, and refreshed.
Details & How to Use
Key Benefits
- Adds weightless volume and lift to fine or flat hair
- Strengthens and fortifies for healthier, fuller strands
- Provides gentle yet effective cleansing
- Leaves hair soft, bouncy, and manageable
- 100% vegan* and safe for color-treated and chemically-treated hair
Ideal For
Fine, limp, or flat hair needing body, fullness, and strength without added weight.
How to Use
Apply to wet hair and gently massage into scalp to create a rich lather. Rinse thoroughly. Repeat if needed. For best results, follow with Kerasilk Essential Volumizing Conditioner.
Shipping
At Cabelo, weโre committed to delivering your favourite hair care products quickly and reliably across Canada.
๐ Delivery Options
We ship orders via UPS Standard or Canada Post, depending on your location. Rural areas and P.O. Boxes will be serviced through Canada Post to ensure smooth delivery.
๐ Processing & Delivery Times
- 1โ3 business days
- Typically 1โ2 business days once shipped
(Orders placed on weekends or holidays will be processed the next business day.)
๐ Free Shipping
Enjoy FREE shipping on all orders over $100 CAD (before tax) anywhere in Canada.
๐ณ Shipping Costs
Shipping costs are automatically calculated at checkout and are based on your delivery address and selected shipping method.
๐ฆ Order Tracking
Once your order ships, youโll receive a confirmation email with a tracking number so you can follow your order every step of the way.
โ Delivery Issues
If your package arrives damaged, delayed, or is lost:
- Submit a claim with the shipping carrier (UPS or Canada Post).
- support@cabelo.ca with your order number and issue details โ weโre here to help resolve it.
๐ญ Refused or Unclaimed Orders
- Refused deliveries are subject to a 15% restocking fee. Shipping charges are non-refundable.
- Unclaimed packages returned to us after 10 business days will be refunded minus all shipping costs.
๐ Out-of-Stock Items
If an item in your order is unexpectedly out of stock, weโll contact you with an updated timeline or refund options.
Return Policy
๐ Returns & Exchanges
We want you to love what you ordered โ but if something isnโt quite right, weโre happy to help.
๐ Return Window
You can request a return or exchange within 14 days of receiving your order.
โ Whatโs Eligible for Return?
- unused, in original packaging, and in sellable condition.
- final sale items, gift cards, and electrical products (e.g. hot tools) are not returnable.
(For defective electronics, manufacturer warranties may apply.)
๐๏ธ How to Start a Return
Email us at support@cabelo.ca with:
- Your full name
- Order Number
- Reason for Return
If your return is approved, weโll provide you with a prepaid Canada Post return label.
๐ธ Return Shipping Fee
A $9.99 return shipping fee will be deducted from your refund unless the product is defective or the return is due to a shipping error.
โ ๏ธ Defective or Incorrect Items
If you received a damaged or incorrect product, weโll replace it at no extra cost. Contact us within 7 days of receiving your order with photos and your order number.
๐ณ Refunds
Once we receive and inspect your returned item, refunds are processed within 5 business days and applied to your original payment method.
๐ Exchanges
We gladly exchange items that are defective or sent in error. Email us and weโll make it right.
๐ฌ Need Help?
Whether youโre tracking an order, arranging a return, or have questions about our products, weโre always here for you.
๐ง support@cabelo.ca
๐ Cabelo โ 98 Broadway, Orangeville, ON L9W 1J9
๐ Book online or shop with us at cabelo.ca